Privacy Policy

Last Updated: 16/11/2025

Welcome to Nakoto (“Nakoto,” “we,” “our,” or “us”).
We provide AI consulting, automation services, and related digital solutions.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, sign up for updates, book a call, or work with us (collectively, the “Services”).

By using our Site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to operate our Services, communicate with users, and improve our platform.

A. Personal Information You Provide

This includes:

• Name

• Email address

• Phone number

• Company name

• Message content submitted through forms

• Information provided when you book a call

• Information provided when signing up for newsletters

• Any files or data you share with us during AI or automation consulting projects (“Client Data”)

B. Usage Data

Automatically collected information such as:

• IP address

• Browser type, device type, and operating system

• Pages viewed and time spent on the Site

• Clicks, interactions, and navigation patterns

• Referring URLs

C. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Understand how visitors use the Site

• Measure performance

• Improve design and content

You may disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries, support requests, and booked calls

• Deliver newsletters, updates, and marketing communications (with the ability to unsubscribe at any time)

• Operate, improve, and personalize our Services

• Provide AI consulting and automation services

• Process Client Data according to client instructions

• Maintain security and prevent fraud

• Comply with legal or regulatory obligations

• Communicate administrative updates or service-related messages

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3. How We Handle Client Data (AI & Automation Projects)

When clients share documents, data, or system access with us, we treat it as confidential “Client Data.”

We handle Client Data according to these principles:

• Client Data is used only to provide the requested services.

• Client Data is NOT used to train our internal AI models.

• Client Data is NOT used to train third-party AI models unless a client explicitly agrees in writing.

• We may use third-party AI APIs (e.g., OpenAI, Anthropic) strictly as processors operating under our instructions.

• We securely store Client Data only for the duration of the engagement, unless otherwise agreed.

When required by clients or applicable laws, we can provide a Data Processing Agreement (DPA).

4. Google Analytics and Third-Party Tracking

We use Google Analytics to understand website usage and improve our Site. Google Analytics collects anonymized or pseudonymized data such as device information, geographic region, browsing behavior, and interaction patterns.

Google may use cookies or similar technologies to process this data on our behalf. You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

Users may opt out by:

• Installing the Google Analytics opt-out browser add-on

• Blocking cookies in their browser settings

Disabling analytics may affect some functionality but will not prevent use of the Site.

5. How We Share Your Information

We do not sell personal information.

We may share information with:

A. Service Providers

Vendors that help us operate our business, such as:

• Hosting providers

• Cloud infrastructure

• Analytics platforms

• Email and CRM systems

• Scheduling and communication tools

• AI API providers

• Customer support platforms

These providers may only process information on our behalf and according to our instructions.

B. Legal Requirements

We may disclose information if required to:

• Comply with laws, regulations, or court orders

• Respond to government or law enforcement requests

• Protect the safety, rights, or property of Nakoto or its users

6. Data Retention

We retain data only as long as necessary for the purposes described in this Policy.

• Contact and marketing information: kept until you unsubscribe or request deletion

• Client Data: retained only for the duration of the project unless otherwise agreed

• Usage and analytics data: retained for a limited time for performance and security monitoring

When data is no longer required, we delete or anonymize it.

7. Legal Bases (for GDPR/UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing personal data may include:

• Consent – when you sign up for newsletters or marketing

• Contractual necessity – when we need your data to provide services

• Legitimate interests – improving our Site, preventing fraud, maintaining security

  
  

8. International Data Transfers

Your data may be transferred to service providers located in the United States or other regions.
Where legally required, we use safeguards such as contractual data protection terms.

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age (or as defined by local law).
We do not knowingly collect information from children.
If we discover such data, we will delete it promptly.

10. Data Security

We implement security measures such as:

• Encryption in transit

• Access controls

• Secure hosting environments

No system is perfectly secure.
If we become aware of a data breach affecting personal data, we will notify affected users as legally required.

11. Your Rights

Depending on your location, you may have the right to:

• Access personal data we hold about you

• Request correction or deletion

• Opt out of marketing emails

• Request a copy of your data

• Object to or restrict certain processing

To exercise your rights, contact us at the email below with the subject line “Privacy Request.”
We may need additional information to verify your identity.

12. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
When we do, we will revise the “Last Updated” date at the top.
Continued use of our Site indicates acceptance of any updates.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

📧 support@nakotoai.com